Automating Your Government Experience With Chatbots

June 13, 2018

These days, when you’re visiting a new website, a chat box will often pop up and ask if you need help.  And you may not even be aware that many times these are automated and are known as chatbots.  Our next guest believes that these chatbots can help make your relationship with local government more efficient and so he started a company to prove it.

Bratton Riley is CEO of Citibot, based in Charleston, SC.  You can listen to his interview with Mike Switzer here.